Swim Cap
Introducing the Emerald Anchor Swim Cap, an ideal companion for swimmers of all kinds! Crafted from robust silicone, this cap ensures a snug and secure fit while minimizing water resistance. Not only does it enhance your swimwear with a dash of style, but its enduring construction guarantees durability across numerous swim seasons. For swimmers eager to leave a lasting impression, the Emerald Anchor Swim Cap is the ultimate selection!
Return Policy
Thank you for shopping at EmeraldAnchor Swim and Training! We strive to provide you with the highest quality products and complete satisfaction. However, if you are not entirely pleased with your purchase, we offer a comprehensive return policy to ensure a hassle-free experience. Please take note of the following guidelines:
1. Eligibility:
- Returns are accepted within 30 days from the date of purchase.
- Only items purchased directly from the EmeraldAnchor Swim and Training website are eligible for return.
2. Return Conditions:
- The item must be unused, undamaged, and in its original packaging.
- All accompanying accessories, tags, and labels must be intact and included.
- Swimwear and training equipment must be returned in their original condition, with the protective hygiene seal intact.
3. Return Process:
- To initiate a return, please contact our customer service team through our website or by email. Provide your order details, reason for return, and any relevant supporting information.
- Once your request is approved, you will receive detailed instructions on how to proceed with the return.
- Please ensure that the item is securely packaged to prevent any damage during transit.
4. Return Shipping:
- The customer is responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product.
- We recommend using a trackable shipping method and obtaining proof of postage for your return. EmeraldAnchor Swim and Training will not be held responsible for any lost or damaged return shipments.
5. Refunds and Exchanges:
- Upon receiving and inspecting the returned item, we will process your refund or exchange.
- Refunds will be issued to the original payment method used during the purchase.
- Exchanges are subject to product availability. If the requested exchange item is unavailable, we will provide a refund instead.
6. Non-Returnable Items:
- For hygiene and safety reasons, swim caps, goggles, and earplugs cannot be returned unless they are unopened and in their original packaging.
7. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, including any associated shipping costs.
Please note that our return policy is subject to change without prior notice. We reserve the right to refuse returns that do not meet the specified conditions or fall outside the designated time frame.
If you have any further questions or require assistance, please don't hesitate to reach out to our customer service team. We are here to ensure your satisfaction and make your shopping experience with EmeraldAnchor Swim and Training a positive one.