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Policy

Effective date: [JUNE 7, 2023]

Terms and Conditions

Terms and Conditions for Swimming Lessons at Emerald Anchor Swim and Train:

 

1. Payment: Payment must be made in full prior to the start of the swimming lessons. Failure to pay in full may result in the cancellation of your reservation.

 

2. Refund Policy: Refunds will not be issued for missed lessons. In the event of a medical emergency or other unforeseen circumstance, please contact Emerald Anchor Swim and Train to discuss rescheduling or refunding missed Pay Per Day (PPD) lessons.

 

3. Cancellation Policy: Cancellations must be made at least 24 hours prior to the scheduled lesson unless due to weather. Failure to cancel in advance may result in the loss of the lesson. 

 

4. Safety: All participants must follow the safety rules and guidelines set forth by the certified water safety swimming instructor. Failure to follow the rules may result in termination of the lesson and/or membership.

 

5. Health: All participants must be in good health and free from any medical conditions (ie. COVID) that may cause harm or injury during the swimming lessons. Emerald Anchor Swim and Train reserves the right to refuse service to anyone who poses a risk to themselves or others.

 

6. Safety: Emerald Anchor Swim and Train are not responsible for any injuries or accidents that may occur during the swimming lessons unless caused by negligence by the instructor. All participants assume full responsibility for their actions and safety.

 

7. Age: Participants must be at least 3 years old to participate in the swimming lessons or with a parent/guardian for Mommy and Me Classes.

 

8 Conduct: All participants must conduct themselves in a respectful and appropriate manner during the swimming lessons Emerald Anchor Swim and Train reserves the right to cancel service to anyone who behaves irately.

 

9. Schedule: Emerald Anchor Swim and Train reserves the right to modify the schedule of swimming lessons at any time prior to notice.

 

10. Certification: All water safety instructors are certified and have undergone extensive training to provide high-quality swimming lessons.

 

By enrolling in swimming lessons at A, you agree to abide by these Terms and Conditions.

Privacy

Our company, Emerald Anchor Swim and Training, is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information about you when you use our website and services (collectively, the "Services").

 

Information We Collect

We may collect certain personal information about you when you use our Services. The types of personal information we may collect include:

- Contact information (such as your name, email address, and phone number)

- Demographic information (such as your age, gender, and location)

- Payment information (such as your credit card number)

- Usage information (such as your device information and IP address)

- By providing your phone number, you agree to receive text messages from Emerald Anchor Swim & Training.

 

We may collect this information directly from you or from third-party sources, such as social media networks, when you link your account to our Services.

 

How We Use Your Information

We use the information we collect to provide, maintain, and improve our Services, as well as to communicate with you about our Services. We may also use your information to:

- Process your payments

- Respond to your inquiries and requests

- Provide you with marketing and promotional materials

- Conduct research and analytics

- Enforce our policies and terms of service

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

 

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

- With your consent

- With our service providers and business partners who assist us in providing our Services

- To comply with legal obligations, such as responding to a subpoena or court order

- To protect our rights, property, or safety, or the rights, property, or safety of others

 

Your Choices

You may have the right to access, correct, or delete your personal information. You may also have the right to object to the processing of your personal information or to restrict its use. To exercise these rights, please contact us using the contact information provided below.

 

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the contact information provided below.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the new Privacy Policy on our website. Your continued use of our Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at (emeraldanchorswim@gmail.com) (770-746-9617)

 

This Privacy Policy is governed by the laws of the state of Georgia and applicable federal law.

Contract

CONTRACT FOR SERVICES RENDERED BY EMERALD ANCHOR SWIM & TRAIN

 

This contract is made and entered into on [JUNE 7, 2023] by and between Emerald Anchor Swim & Train ("Provider") and [Participant] ("Consumer").

 

1. Services

Provider shall provide swimming and training services to Consumer as described in the attached schedule of services.

 

2. Payment

Consumer agrees to pay Provider the amount indicated in the attached schedule of services, which includes all charges related to the Services rendered by Provider. Payment shall be made in full prior to the commencement of the Services. Provider reserves the right to refuse service if payment is not received in full.

 

3. Liability

Consumer acknowledges that swimming and training involve physical activity that may result in injury or harm. Consumer agrees to assume all risks and to release and hold harmless Provider from any and all claims, damages, or injuries arising from or related to the Services provided by Provider. Consumer agrees to maintain health insurance coverage for the duration of the Services.

 

4. Damage

Consumer shall be responsible for any damage caused to Provider's equipment or facilities during the provision of Services. Consumer agrees to pay for any repairs or replacements necessary to restore Provider's equipment or facilities to their original condition.

 

5. No Refund Policy

Consumer acknowledges that Provider's services are non-refundable. In the event that Consumer cancels or terminates the Services prior to completion, Consumer shall not be entitled to any refund.

 

6. Makeup Policy

Makeup lessons are only given for an accepted canceled lesson which includes facility closures, instructor cancellations, weather closures, closures due to throw-up or fecal matter, and consumers calling the facility saying that they are not able to come to the lesson for that day. A lesson is forfeited when consumers “no call no show”. The facility reserves the right to cancel lessons for any reasonable reason. Makeup lessons must be scheduled within two weeks of the missed lesson.

 

7. Governing Law

This Contract shall be governed by and construed in accordance with the laws of the state of Georgia. Any dispute arising under this Contract shall be resolved in the courts of Fulton, Georgia.

 

8. Entire Agreement

This Contract constitutes the entire agreement between Provider and Consumer and supersedes all prior negotiations, understandings, and agreements between the parties. This Contract may not be modified except in writing signed by both parties.

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