Question 1

Can I Register if I don’t have a pool?

Accepted Answer

If you don't have access to a pool, you can still register for lessons without specifying a pool location. We will make every effort to find instructors within your desired driving radius who have pool access for your lessons. However, please note that we cannot guarantee instructor availability. If no nearby instructors with pool access are available, we will inform you of this and you can cancel your registration at no charge.

Some of our clients utilize public, recreational, or gym pools for our lessons. However, we advise checking with the pool management in advance. Each facility has its own policies regarding outside instructors teaching at their location, and some, such as the YMCA, may not permit external instructors.

If you don't have access to a pool or suitable location, we recommend visiting the website of the US Swim School Association for information about location-based swim schools in your area.

Question 2

Can I use a promo for each student?

Accepted Answer

Each registration allows for the use of only one promotional code, and these codes are not applied on a per-student or per-lesson basis. The discount cannot be utilized multiple times for the same billing address or within the same lesson package.

Question 3

What if EAST can’t schedule my usual instructor?

Accepted Answer

Rest assured that at Emerald Anchor Swim and Training (E.A.S.T), all of our instructors adhere to a standardized training manual. We recognize the value of ensuring that your child is comfortable swimming with multiple instructors. Our dedicated swim instructors collaborate closely with one another, maintaining comprehensive and up-to-date records of each student's progress. Any pertinent information that could benefit your child's development will be effectively communicated among our instructors to optimize their learning experience.

Question 4

What qualifications do your instructors have?

Accepted Answer

As a prerequisite for instructing at Emerald Anchor Swim and Training (E.A.S.T), all of our instructors are required to successfully complete our rigorous E.A.S.T and Red Cross lifeguard training courses. This comprehensive training ensures that instructors possess the necessary skills and knowledge to provide a safe learning environment for our swimmers. We prioritize the safety of our participants, and this commitment is upheld by ensuring that all instructors have completed the mandated training before commencing any lessons.

Question 5

Does E.A.S.T. provide lessons for all ages and abilities?

Accepted Answer

Yes! E.A.S.T. provides lessons for swimmers of all ages and abilities, from beginners to advanced swimmers.

Question 6

Do you teach Swim Team?

Accepted Answer

Absolutely! We provide training for all swimmers, including those preparing for triathlons and Swim Team. Our comprehensive program includes both land drills and water drills, ensuring that our swim trainers are equipped with the necessary skills to effectively train individuals in various swimming techniques.

Question 7

Can I partner with EAST?

Accepted Answer

Please contact our Owner/Operator, and accounts director, at:
Email: gary.c.micheal@swimmingeast.com
Phone: 770-746-9617

Question 8

How do the E.A.S.T exercise courses work?

Accepted Answer

We provide exercise classes led by certified personal trainers who are experienced, fitness professionals. These trainers have the expertise to conduct classes on land or in the water, catering to different preferences and needs. It's essential to consider your instructor's specific offerings and specialties to ensure you choose the class that aligns with your goals and preferences.

Question 9

What are the differences in plans for your packages?

Accepted Answer

We provide a range of package plans that are designed to meet different needs and preferences. Each package is distinguished by the included features and time allocation. Here are a few examples:

1. Base package: This package includes four lessons, a welcome aboard packet, and weekly check-ins that align with our monthly assessments.

2. Premium package: In addition to the six included lessons, the premium package offers a special gift, a welcome aboard packet, and weekly check-ins that coincide with our monthly assessments.

3. Emerald package: Our Emerald package provides eight lessons, a special gift, a welcome aboard packet, weekly check-ins that align with our monthly assessments, V.I.P. support, and greater flexibility compared to our other packages.

These package options allow you to select the number of lessons and additional features that best suit your needs and preferences.

FAQs